After a distinguished 24-year career with the New South Wales Police Force, where I retired as a Detective Sergeant, I am proud to have established my own investigative business.
With over more than 28 years in law enforcement and private enterprise, I have developed extensive expertise in complex, criminal and serious investigations, safeguarding, workplace misconduct, and compliance.
My work is defined by a strategic and methodical approach, ensuring every investigation follows the most effective pathway in collaboration with each client.
I focus on delivering outcomes that are accurate, procedurally sound, and ethically conducted. Whether a matter demands a comprehensive and complex investigation or a streamlined, targeted review, my approach remains consistent — thorough, professional, and outcome-driven.
Clients appreciate my approachable and respectful manner, as well as my ability to communicate clearly and make complex matters easy to understand. I take pride in producing reports that are evidence-based, defensible, and presented to the highest professional standard.
Throughout my career, I have been recognised with multiple awards for distinguished service and remain committed to conducting every investigation with integrity, fairness, and compassion.
Obsidian Investigation Services operates in full compliance with the Security Industry Act 1997 (NSW) and the Commercial Agents and Private Inquiry Agents legislation. Kym Toomer, Principal Investigator, holds all current licences including Master Licence No. 000110400, Security Licence No. S00015427, and Commercial Agent Licence No. CAL00001230
All investigations are conducted in strict accordance with NSW and Commonwealth privacy legislation, including the Privacy Act 1988 (Cth) and relevant agency or organisational policies. We handle all personal information lawfully, securely, and confidentially, ensuring that evidence collection and reporting meet the highest ethical and procedural standards.
Our fees are structured to suit the scope and complexity of each matter. We offer hourly rates, fixed-fee arrangements, or ongoing retainers for regular investigative support. All costs are discussed transparently at the outset, ensuring clients understand the process and associated fees before work begins.
We manage all personal information in accordance with the Privacy and Personal Information Protection Act 1998 (NSW) and our company Privacy Policy. Information is collected only for investigative purposes, stored securely, and shared only where legally required. You can view our full Privacy Policy on our website for more details.
We believe in transparent communication. You will receive regular updates at key stages of the investigation and can request progress reports at any time. We tailor our communication to each client’s needs — ensuring you’re fully informed without compromising confidentiality or the integrity of the process.
Yes. At the conclusion of each investigation, you will receive a comprehensive, evidence-based report outlining findings and supporting information. Reports can also be tailored to meet specific client requirements, ensuring they are fit for purpose and procedurally compliant.
